Terms & Conditions

The Nature of Our Product:
Each item from "The Bramble Co." is hand-made from start to finish. Many traditional “Old World” methods are used in the construction of these unique accent pieces. The individual workmanship may cause slight differences in measurements and finish. This solid wood product constantly responds to it’s environment, therefore, the furniture has a subtle distressed look. Some splitting, cracking, chipping and glazing may occur. We, and the vast majority of our customers, think the imperfect nature of the wood and finishing methods create an antique but spirited look that is part of the charm and appeal of the product. Please be aware that these blemishes and imperfections are non-structural in nature and are to be expected.

Minimum Order: $1000.00           Re-Order: $1000.00

 

Orders:
Orders are shipped Prepaid or net 30, both of which require freight to be paid in advance.

Terms:
Less than Container
Orders under $2000.00 are PREPAY; orders above $2000.00 are eligible for NET 30, upon prior approval by The Bramble Company. All new customers require a 25% non refundable deposit. All existing NET accounts must order above the $2000.00 on each order to receive NET terms.

 

Container Orders
Container orders which are not given NET 30 terms, REQUIRE PAYMENT IN FULL FOR BOTH PRODUCT AND SHIPPING PRIOR TO DELIVERY. For first time customers, a non-refundable $2500 deposit will apply.

Payments:
We accept cash, checks, and major credit cards (VISA, MC, AMEX, and Discover).

 Returns:
All returns must obtain a "Return Authorization" prior to return of merchandise. Failure to obtain authorization may result in refusal of return. You may obtain a "RA" by emailing pictures of the damages to a customer service representative. "The Bramble Company" may elect to authorize repair or make other arrangements in lieu of return.

Discounts:
We offer A VERY AGRESSIVE container program with larger discounts for multiple containers. Please contact our office for our current discount programs.

The discount tier for small orders is as follows:
$2,000 and above 5% Off
$3,500 and above 10% Off
$5,000 and above 15% Off
Above $10,000  20% Off

Warranties:
In placing an order, you are accepting all products and merchandise under the terms and conditions written herein, including damaged items. Any and all warranties of merchandise, whether expressed or implied, are hereby waived and excluded from any transaction. There are no warranties that extend beyond the description implied in the terms and conditions.

Safety Considerations:
Some of our products are sold as "fashion furniture" and are for decorative purposes, only. All steps are sold as plant stands. They are in no way intended for, or safely used as, a ladder or stepladder. Several of our smaller accessory items are not toys; they are for decorative purposes only. These are not to be used for sitting by either children or adults. Many of our dining and accent chairs are not intended for frequent or daily use and are not recommended for adults over 150 pounds. If you have any questions about which products are included in this category, please contact your customer service representative.

Prices: All prices presented are subject to change without notification.
Please contact our customer service representative to verify a price.